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One of the clients in a room chat can't the other

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I'm building a scape room with 2 players and one needs to talk with the other through a voice chat. I'm currently using Photon Voice 2.

The problem occurs sporadically when the 2 players enter the room and only one of them seems to not be able to detect the remote voice stream from the other, so it doesn't create a remote speaker. As a result, just one of the players can be heard.

Does anyone have a similar problem? Am I doing Something wrong? There is no crash or error message.

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